Few things are more annoying than being stuck in the dreaded Support Phone Maze - especially this time of year when you just want a new part or some technical advice!
Check out This Popular Mechanics Article for some savvy advice.
My favorite: If you are asked to "press 1 for English" or "2 for Spanish," press "2." The wait for Spanish operators is usually far shorter, and they are almost always bilingual
Ho HO HO
Merry Christmas!
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